Transform your hotel's leadership
Discover the Secrets of Modern Hotel Leadership.
Transform your team, drive your results.
Effective leadership is a key part of any successful hotel.
Empowering leaders to inspire, motivate and guide their teams to excellence is crucial to improving service quality and overall hotel performance.
Our leadership program is designed to equip hotel leaders with advanced interpersonal, decision-making and team management tools. Get ready to transform communication, strengthen trust and cultivate a thriving organizational culture at your hotel.
With strong leadership committed teams and exceptional results are achieved.
Empowering leadership within your hotel management team not only strengthens organizational culture, but also improves talent retention and customer satisfaction.
Why is this pillar important?
What benefits can you get?
A journey through the organizational culture
Objectives
- Recognize the distinction between organizational culture and organizational climate and how different organizational cultures affect the success of an organization.
- Determine how diversity, inclusion and leadership can influence organizational culture.
- Learn to embrace organizational culture and recognize the factors that contribute to its formation.
- Duration
3 hours
- Difficulty
- Rating
Building your personal brand
Objectives
- Examine the various aspects of self-awareness and its relationship to leadership identity.
- Explore how self-awareness and the use of psychometric tests can help you improve.
- Know the elements to consider when developing an effective personal leadership brand.
- Duration
2 hours
- Difficulty
- Rating
A practical guide to develop emotional intelligence
Objectives
- Describe emotional intelligence and analyze how its domains relate to personal achievement and successful leadership.
- Understanding oneself better.
- Develop the ability to more accurately self-diagnose your state of mind and that of others for more successful relationships and collaborations.
- Duration
2 hours
- Difficulty
- Rating
A manager's guide to give feedback
Objectives
- Understand the importance of giving positive and negative feedback.
- Discover how to reflect and react to a difficult conversation and apply appropriate mechanisms of understanding, support and closure.
- Learn the role of a leader when dealing with a difficult conversation.
- Duration
3 hours
- Difficulty
- Rating
Management vs. Leadership
Objectives
- Distinguish between leadership and management theories and functions, and identify relevant contexts for their application.
- Evaluate how to lead and manage others in an inclusive manner taking into account diversity and versatile situational requirements.
- Duration
3 hours
- Difficulty
- Rating
Take the next step towards leadership excellence
Discover how our unique 360º leadership approach can revolutionize your hotel.
FAQ
We offer training programs tailored to specific staff interests and hotel needs, covering areas such as hotel management, leadership, communication, customer service and more.
Our training programs are customized based on the skills and knowledge gaps of each hotel staff member, which are analyzed by our AI-based algorithms.
Get to know the opinions of our users
“¡Una gran herramienta de aprendizaje para cualquier nivel profesional!”
Matthew Clouston
RENTALS UNITED
“Una solución muy moderna, flexible y digitalizada para la formación y el desarrollo”.
Gema Nieto
ASOCIADO PRINCIPAL | LUX CAPITAL AMERICA
“Una plataforma de aprendizaje fácil de usar y gestionar con contenidos de calidad”.
Jennifer K. Hill
CEO | OPTIMAL MATCH
“Realmente útil de usar, y me encantan los vídeos educativos”.
Salomon Scheepers
RELACIONES PÚBLICAS | HOTELES BULGARI
Matthew Clouston
RENTALS UNITED
Gema Nieto
ASOCIADO PRINCIPAL | LUX CAPITAL AMERICA
Salomon Scheepers
RELACIONES PÚBLICAS | HOTELES BULGARI
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Empower your team with our leading training for hotel staff
At hosstinn, we believe in the power of a better team for a better hotel. Take the first step in transforming your hospitality experience by choosing our comprehensive hotel staff training and development opportunities.
Let us equip your team with cutting-edge skills and knowledge, enhancing your hotel’s attractiveness in the industry.