Resources: Training For Hotel Staff
Explore the latest trends in training for hotel staff
7 Keys to the Importance of Getting Feedback in Your Hotel
Do you know the Importance of getting feedback in your hotel from your guests? And how essential it is to involve your entire team in
4 Strategies to Manage Complaints and Turn Them into Opportunities
How to Manage Complaints and Turn them into Opportunities in your Hotel In the hospitality industry, customer complaints are part of the process. However, with
The Importance of Hospitality in the Digital Age
Hospitality in the Digital Age: How Technology Enhances Hospitality and Personalized Service in Modern Hotels In today’s hotel industry, hospitality remains the fundamental pillar that
4 Keys to the well-being of your hotel team in high season
The high summer season is one of the most challenging periods for the hotel industry. As the hotels prepare to receive numerous guests, the staff
Eight Keys to Maximize Your Hotel’s Online Security
Ciber Seguridad en tu Hotel En la era digital actual, donde la tecnología juega un papel crucial en todas las industrias, la ciber seguridad se
Team Management in the Hotel Industry
Advice from Alfredo Lachos In the hotel industry, effective team management is critical to ensuring success and service excellence. In our recent webinar, we had
How to Use Gamification in e-Learning for Maximum Engagement & Effectiveness
Gamified e-learning techniques are gaining popularity in the market for a few reasons. The most important one being that they engage learners and make them
5 benefits of standardization for restaurants
The restaurant industry is highly complex both internally and externally. Meaning that getting customers and running a smooth kitchen are equally as integral, and dependent
Upselling, how it can improve your income?
It is likely that you have heard about Upselling and Crosselling on many occasions, so you may have asked yourself: How can I apply these
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