Driving Success: Implementing the Skills that Define Great Hotel Professionals
Empowering talent, creating opportunities.
The heart of the hotel industry is the art of exceptional service.
Professional skills are essential to the success of hotels. Our program delves into essential professional skills, from mastering different languages, deepening digital tools to improving time management.
Prepare your team to shine in every aspect of their role, enhancing the work experience and fostering a positive working environment.
Professional skills development improves work efficiency, increases staff confidence and raises the quality of service.
It also fosters professional growth and talent retention within the hotel.
Why is this pillar important?
What benefits can you get?
English for the hospitality industry: excellence in professional communication and customer care
Objectives
- Develop fluency: Improve spoken English skills to communicate confidently with guests.
- Improve vocabulary: Expand hotel-related vocabulary to effectively describe hotel facilities.
- Mastering professional communication: Acquire the language skills necessary to interact with members of the hotel.
- Duration
3 hours
- Difficulty
- Rating
Excel Without Limits
Objectives
- Become familiar with the Excel user interface and its tools
- Create and format basic spreadsheets
- Create formulas and basic functions to perform mathematical and statistical calculations.
- Use data analysis tools, such as data sorting and filtering.
- Create and design basic graphics.
- Duration
2 hours
- Difficulty
- Rating
Spanish training for the hospitality industry
Objectives
- Develop fluency: Improve spoken Spanish skills to communicate confidently with guests, handle enquiries in Spanish.
- Improve vocabulary: Expand hotel-related vocabulary to effectively describe hotel facilities, services, amenities and provide accurate information.
- Mastering professional communication: Acquire the language skills necessary to interact with members of the hotel.
- Duration
3 hours
- Difficulty
- Rating
Raise Your Team's Competence
Take the opportunity to transform your staff into great professionals and ambassadors of your hotel.
FAQ
We offer training programs tailored to specific staff interests and hotel needs, covering areas such as hotel management, leadership, communication, customer service and more.
Our training programs are customized based on the skills and knowledge gaps of each hotel staff member, which are analyzed by our AI-based algorithms.
Get to know the opinions of our users
“¡Una gran herramienta de aprendizaje para cualquier nivel profesional!”
Matthew Clouston
RENTALS UNITED
“Una solución muy moderna, flexible y digitalizada para la formación y el desarrollo”.
Gema Nieto
ASOCIADO PRINCIPAL | LUX CAPITAL AMERICA
“Una plataforma de aprendizaje fácil de usar y gestionar con contenidos de calidad”.
Jennifer K. Hill
CEO | OPTIMAL MATCH
“Realmente útil de usar, y me encantan los vídeos educativos”.
Salomon Scheepers
RELACIONES PÚBLICAS | HOTELES BULGARI
Matthew Clouston
RENTALS UNITED
Gema Nieto
ASOCIADO PRINCIPAL | LUX CAPITAL AMERICA
Salomon Scheepers
RELACIONES PÚBLICAS | HOTELES BULGARI
Excellence Operative
Explore more pillars training for your team
Wellbeing
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Empower your team with our leading training for hotel staff
At hosstinn, we believe in the power of a better team for a better hotel. Take the first step in transforming your hospitality experience by choosing our comprehensive hotel staff training and development opportunities.
Let us equip your team with cutting-edge skills and knowledge, enhancing your hotel’s attractiveness in the industry.
e-learning platform award-winning
Training 100% subsidized by fundae
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