In a world of remote options, hotel work is bound to stay in person but that doesn’t mean it can’t learn or take advantage of digital opportunities. Having a physical work environment with high demands, and constant updating in skills is a perfect environment to try online learning programs.
Think of all that rides on your staff being at the top of their game, providing great service, and how much you can benefit from a more flexible training method. Giving your employees the chance to grow in their career path from wherever is a great way to add value to your hotel.
What is e-learning?
Online training or e-learning is a way of education that relies on the digital distribution of both traditional and innovative training methods. Almost anyone has tried it at least once, and its popularity rose significantly during the last years of the pandemic confinement. Some studies point to it having changed education forever, so welcome to the new normal!
Wherever your curiosity leads you to, you can probably learn it from home on an internet connected device. In the same way, most of what your hotel staff needs to learn you can find on hosstinn and similar platforms. Plus, you have access to tools you didn’t consider before. Once the limitation of in-person learning is removed a whole array of opportunities opens up.
What are the key benefits of using online training for hotels?
Hotel work is a demanding and constantly evolving industry. Workers need to stay updated on good practices, learn guests’ demands, and be motivated to perform. One of the best ways to guarantee excellence in service is to invest in training, and one of the most effective ways to train is online.
Flexibility for staff
Choosing to go digital with your training allows you to give workers more options on when to join, and how to train. This appreciation for employees’ time and space is going to positively impact how they approach training. You can have a training session at work without disrupting schedules, they can learn during a commute, etc. It saves money, time, and logistic headaches.
Online content gets updated regularly, it is directly influenced by current demands and can bring changes into the workforce faster than ever before. Anticipate trends and needs by attending workshops, and staying on top of industry insights.
Guest courses with international experts
Online training can give you access to unparalleled resources, the best of which is expert knowledge from all over the world. Get advice and real situation training from the perspective of industry experts. This type of knowledge would have cost you thousands in travel and fees but you can now have it easily, and cheaper, no matter where you are.
Measure and follow progress
Digital means trackable. Follow up on employees’ training progress, acknowledge the commitment and give certifications for each level reached. This quantifiable quality increases your standing as a hotel and helps your employee’s career. You can also measure how successful the training is to make adjustments to motivate or celebrate workers’ participation.
Gamification and rewards
Part of what makes online training so successful and easy to complete is gamification. Most of the current workforce grew up with video games and will find motivation in gamification learning. It gives a physiological boost for continuing learning and makes the process more fun and light.
Attack young talent
Recent graduates and young talent look for work opportunities where they can continue their professional growth. Having online training as an option for your workers makes a huge difference when it comes to getting them to come to work in your hotel.
What training services does hosstinn offer to hotels?
hosstinn is a professional hotel training-focused platform that offers all-encompassing education services. To make your hotel reach a new level of service and preparedness. Discover more about hosstinn here. Now let’s look at what hosstinn can do for your hotel.
Get access to hundreds of hours of hotel training content, with regular updates to reflect current trends and hotel needs.
Standardization Operational Procedures
Get started with one of the essential features of successful hotels, standardizing. Walk through each step, get support material and learn from others’ experiences to create the model that works for you.
Checklist and templates
Get customizable checklists and templates to keep track of tasks, metrics, and employee performance.
Workshops for on the go learning
Participate in workshops with top industry figures, keep training fresh and skill at the ready for employees.
We are proud to mention that this article has been posted originally in https://elearningindustry.com/benefits-of-digital-training-for-hotel-staff