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Feedback Hotel

7 Keys to the Importance of Getting Feedback in Your Hotel

Strategy, Training, Uncategorized /

Do you know the Importance of getting feedback in your hotel from your guests? And how essential it is to involve your entire team in the process? In the hotel industry, guest experience is the central pillar of success. However, to ensure this experience is optimal, it’s not enough to simply offer high-quality services. As […]

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4 Keys to the well-being of your hotel team in high season

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The high summer season is one of the most challenging periods for the hotel industry. As the hotels prepare to receive numerous guests, the staff faces a significant increase in the workload. This increase in activity can generate stress and fatigue, affecting not only operational efficiency but also the general well-being of the team. Preparation

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