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strategy

complaints into success

4 Strategies to Manage Complaints and Turn Them into Opportunities

How to Manage Complaints and Turn them into Opportunities in your Hotel In the hospitality industry, customer complaints are part of the process. However, with the right strategy, you can manage complaints and turn them into opportunities for improvement. At hosstinn, we help you detect how to transform complaints into benefits for your hotel, supporting […]

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hospitality in the digital age

The Importance of Hospitality in the Digital Age

Hospitality in the Digital Age: How Technology Enhances Hospitality and Personalized Service in Modern Hotels In today’s hotel industry, hospitality remains the fundamental pillar that defines the guest experience. As we advance into the digital age, where technology and automation play increasingly prominent roles, hospitality not only remains relevant but also gains a new strategic

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Ciber Seguridad

Eight Keys to Maximize Your Hotel’s Online Security

Ciber Seguridad en tu Hotel En la era digital actual, donde la tecnología juega un papel crucial en todas las industrias, la ciber seguridad se ha convertido en una prioridad esencial, especialmente en el sector hotelero. Los hoteles manejan una gran cantidad de datos sensibles, desde información personal de los huéspedes hasta detalles financieros, lo

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How to Use Gamification in e-Learning for Maximum Engagement & Effectiveness

Gamified e-learning techniques are gaining popularity in the market for a few reasons. The most important one being that they engage learners and make them more likely to complete a course. In this article, I will explore the different ways that games are being used in education and how they can be used to improve

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