Tips & Trends
From tips on enhancing customer service to insights on hotel operations, technology, and staff training, our blog offers valuable information to help hotel staff stay ahead of the game and provide exceptional experiences to their guests.
How to Use Gamification in e-Learning for Maximum Engagement & Effectiveness
Gamified e-learning techniques are gaining popularity in the market for a few reasons. The most important one being that they engage learners and
How to prepare efficiently FITUR
Fitur is the global meeting point for tourism professionals, and is the leading trade fair for the receptive and issuing markets of Latin
6 Important Hospitality Trends For 2023
The hospitality industry is going to be one of the fastest growing industries in the near future. From hotels, restaurants, and catering, to
What should you focus to choose your training?
One of the main factors that makes or breaks a hotel or restaurant’s sustainable success over time is continuous training. This includes both
Benefits of digital training for hotel staff
In a world of remote options, hotel work is bound to stay in person but that doesn’t mean it can’t learn or take
5 hottest hospitality trends right now
Hospitality is an ever-changing industry, one that has adapted itself to the culture of each time period. Being at the front of the
Upselling, how it can improve your income?
It is likely that you have heard about Upselling and Crosselling on many occasions, so you may have asked yourself: How can I
Pick Up: what is it and what is it for?
One of the key elements when analyzing occupancy and demand behavior is the PICK UP. The Pick Up is the estimate we make
5 Ways to boost the quality of service at your hotel
Quality is everything for a hotel. The higher it is the more positive reviews, better ranking, more word of mouth, and increased bookings.
8 benefits of the Customer Service Standards
What do we leave behind? While customer service has been the root of any hospitality establishment, in order to operate a successful one,
5 benefits of standardization for restaurants
The restaurant industry is highly complex both internally and externally. Meaning that getting customers and running a smooth kitchen are equally as integral,
How to drive employee retention up in hotels and hospitality?
A good employee is an invaluable asset in any company, they can have a deep impact on production, the way other employees perform,