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Sandra Castejon
Pick Up: what is it and what is it for?
One of the key elements when analyzing occupancy and demand behavior is the PICK UP. The Pick Up is the
Team Management in the Hotel Industry
Advice from Alfredo Lachos In the hotel industry, effective team management is critical to ensuring success and service excellence. In
How to Use Gamification in e-Learning for Maximum Engagement & Effectiveness
Gamified e-learning techniques are gaining popularity in the market for a few reasons. The most important one being that they
5 benefits of standardization for restaurants
The restaurant industry is highly complex both internally and externally. Meaning that getting customers and running a smooth kitchen are
Upselling, how it can improve your income?
It is likely that you have heard about Upselling and Crosselling on many occasions, so you may have asked yourself:
How to prepare efficiently FITUR
Fitur is the global meeting point for tourism professionals, and is the leading trade fair for the receptive and issuing
End-of-year ideas for improving your restaurant in 2023
The new year is almost here and with that comes the opportunity to make changes to your business. A fresh
6 Important Hospitality Trends For 2023
The hospitality industry is going to be one of the fastest growing industries in the near future. From hotels, restaurants,
How to become a great hotel manager?
Hotel managers are the powerful driving force behind a good hotel with solid service. This industry is reliant on employee
How to drive employee retention up in hotels and hospitality?
A good employee is an invaluable asset in any company, they can have a deep impact on production, the way
Top marketing tips for hotels
Marketing is a basic business need, one that can scale up or down depending on how much time and effort
How to get your hotel ready for the fall season?
How to get your hotel ready for the fall season? Fall and autumn can be difficult season for hotel and
8 benefits of the Customer Service Standards
What do we leave behind? While customer service has been the root of any hospitality establishment, in order to operate
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